Gojek Call Center Helps customers avoid fraud mode
The driver application is the right choice for you, young people. This is because there is now a gojek call center that is ready to serve all questions within 24 hours. It is easier to use services to add daily tasks. How to order food, shuttles to pay bills.
The Gojek CS service can resolve your complaints both as a driver and as a loyal customer. With the help of a 24-hour phone, the problem can now be solved easily and quickly. Team Customer Service always strives to provide the best service on demand, including getting advice or information.
Gojek is a digital company that prioritizes technology sophistication to help people’s businesses. Its office is based in Jakarta and was founded in 2010. To date, it is still one of the best and most popular platforms because it is able to track time.
Gojek Call Center provides information to help you use Gopay digital payment features, logistics, Go Send and many other favorite products. Previously, this was an apk transport service with montor vehicles that was responsible for delivering passengers to various locations or cities.
The Gojek app at a glance
Gojek is a useful application to help people find the next driver. In the past, when we were about to find a motorcycle taxi, of course, we had to walk to meet it. But through this apk, simply order it directly from your smartphone and let them find the delivery point.
We don’t need to optimize with drivers because through the app the price is listed by location. In addition to serving ojek passengers, you can take advantage of the Gocar facilities for passengers who want to use a car transport service, Gofood to order food or Gosend if you want to ship goods.
Gojek Call Center bekerja uses how to inform, respond or provide solutions as long as users submit complaints and questions. Through admin CS you can fulfill all your wishes when you are. Of course, to use it, we must contact the contact number listed in the application.
The originator of the first publication of the Gojek application was Nadiem Makarin and his partner. To date, the number of employees already working with the team has been 3000 people in 2019 , and the data is obtained on one of the largest Wikipedia pages. The company has become the most widely used platform by the public.
To use the Gojek call center support service , you can open it through a mobile phone and then select the account menu. At this early stage as a new user, we need to create an identity by signing up first. After that, you can explore the features, the best menu including customer service.
Method of using Gojek Service Center
The gojek account registration step is by selecting the registration menu. Make sure the app is downloaded or installed through the Google Play guide for Android users or Playstor if your phone is based on iOS. Then open the ark, and then select “My Account” which is located in the bottom right corner.
The user must go to the Invoice or Profile section. Then the menu says “Help” and you will be presented with a variety of app options. The location can be different locations on the phone, so we have to update the app to switch to a newer version .
There are draft topics to look for complaints you face. It’s a list of the most common questions customers are looking for. For example, how to change your profile data, fingerprint features, money transfers to Gopay or vice versa and difficulties related to how to replenish the balance. Everything is already in the Gojek call center.
In addition to the list of the most sought-after questions, you can also complain about the security of your account, various menus, problems in the application, how to pay, send, invoices even to the extent of an interesting promotional structure . If all complaints are still unresolved, please contact the services of gojek Indonesia call center.
The service is free and all users can take advantage of this call. Service managers are ready to answer customer calls from various regions for 24 hours. Call centers will be more efficient if you can contact CS directly because it’s easier to get help.
In addition to using the Gojek call center feature, customers can use their official social media accounts of profiders such as FB, Twitter and Ig. Various types of GoRide, GoLife and Gopay electronic wallet payments can be used very much without fear of being blocked.
Gojek protects users from fraud
The advantage you can get when you take advantage of Gojek’s facilities in the call center is that you no longer need to visit the nearest headquarters or branches. The complaints process can be done directly by calling +6221-5084-9000. Also beware of fraudulent actions on behalf of the company.
In addition to the numbers we’ve traded, it means you have to be aware of the module. This type of fraudulent activity is more focused on drivers or app users, and not a few of them have become victims. Also acknowledge suspicious codes such as 62, 61, 21 and so on.
Gojek Call Center never contacts customers on behalf of the fact that they hold a lottery with prizes of millions or even hundreds of rupees through messages singkat or messenyeast. The way to detect it so you can avoid fraud is to report directly to the agent.
Gojek Fraund is a new feature that allows customers to continue to achieve maximum security and priority. The company ensures that your account is also protected during the business process of the application. Because most cases of fraud, they tend to target smartphone users.
And you have to remember once again that once you get access to the Gojek app, whether when ordering through it, never give otp code or one-time passwords to anyone, including customers or drivers. Both must maintain confidentiality about the affected accounts/ electronic wallets for security reasons .
Gojek call center helps users detect fraud
Many cases use the company’s name to attract the attention of potential consumers who become oppressed by enticing them to provide otp codes. As one of the official applications , of course, Gojek as a customer partner never committed fraud, especially by asking for an email address, password or phone call through an unknown number.
For security, you can check using bintang, hastag and a specific number. The call forward code serves to be directed when you’re called, and even we may not know if it’s a call . Make sure your account security is always maintained or, if necessary, call the Gojek call center.
In addition to forcing you to provide OTP code, you can perform another fraudulent procedure by asking you to send money from GoPay. Scammers are trying to entice us to transfer funds to an unknown bank address. Gojek always stresses the importance of maintaining security, especially account holders.
The protection of accounts, especially those containing personal communications, should be confidential. Good for partners or customers of the Gojek Indonesia application. All forms of crime to date still occur frequently and on behalf of some parties . This is very damaging for many people.
In fact, we can prevent any access theft or fraud as long as we want to read the information already available in the app. Also, how can you stay confidential to avoid fake mode. Gojek call center is the perfect service ready to provide information and answer questions about your complaints.