Hello and welcome to our comprehensive guide on Kareo billing! Whether you’re a healthcare provider or a medical biller, you’ll find everything you need to know about Kareo’s billing software in this article. From its features and benefits to its pricing and customer support, we’ve got you covered. So, let’s get started!
Table of Contents
- What is Kareo Billing?
- Features of Kareo Billing
- Benefits of Kareo Billing
- Pricing of Kareo Billing
- Kareo Billing vs. Competitors
- Customer Support for Kareo Billing
- Setting Up Kareo Billing
- Using Kareo Billing
- Common Issues with Kareo Billing
As a healthcare provider or a medical biller, you know how important it is to have a reliable billing system. That’s where Kareo comes in. Kareo is a cloud-based medical billing software that helps healthcare providers manage their billing processes efficiently. In this article, we’ll provide you with a complete guide to Kareo billing, including its features, benefits, pricing, customer support, and much more.
2. What is Kareo Billing?
Kareo billing is a cloud-based medical billing software that helps healthcare providers manage their billing processes more efficiently. Kareo has a user-friendly interface that makes it easy for healthcare providers to navigate through the billing process. Kareo billing software is designed to help healthcare providers bill and get paid with ease.
2.1 How does Kareo Billing work?
Kareo billing software works by streamlining the billing process for healthcare providers. Healthcare providers can submit claims electronically with Kareo billing software, making it easier to track and manage claims. Kareo billing software also has a built-in revenue cycle management (RCM) feature that helps healthcare providers manage their revenue cycle from start to finish.
2.2 Who can use Kareo Billing?
Kareo billing software is designed for healthcare providers of all sizes, from solo practitioners to large medical practices. Kareo billing software is also suitable for medical billers who manage billing processes on behalf of healthcare providers. Kareo billing software is a cloud-based solution, which means it can be accessed from anywhere with an internet connection.
2.3 What are the system requirements for Kareo Billing?
Kareo billing software is a cloud-based solution, which means it doesn’t require any special system requirements. Kareo billing software can be accessed from any device with an internet connection and a supported web browser.
3. Features of Kareo Billing
Kareo billing software has a wide range of features that make it easier for healthcare providers to manage their billing processes more efficiently. Some of the key features of Kareo billing software include:
3.1 Electronic Claims Submission
Kareo billing software allows healthcare providers to submit claims electronically, which saves time and reduces errors. Healthcare providers can submit claims to over 1,200 insurance companies with Kareo billing software.
3.2 Revenue Cycle Management (RCM)
Kareo billing software has a built-in RCM feature that helps healthcare providers manage their entire revenue cycle. Kareo RCM helps healthcare providers with everything from verifying patient insurance eligibility to submitting claims and following up on unpaid claims.
3.3 Patient Scheduling and Reminders
Kareo billing software has a patient scheduling feature that allows healthcare providers to schedule appointments and send appointment reminders to patients via email or text message.
3.4 Payment Processing
Kareo billing software allows healthcare providers to process patient payments online, making it easier for patients to pay their bills. Kareo billing software also allows healthcare providers to set up payment plans for patients who can’t pay their bills in full.
4. Benefits of Kareo Billing
Kareo billing software offers a wide range of benefits for healthcare providers, including:
4.1 Improved Efficiency
Kareo billing software streamlines the billing process, making it easier and faster for healthcare providers to manage their billing processes.
4.2 Increased Revenue
Kareo billing software’s RCM feature helps healthcare providers maximize their revenue by reducing errors, submitting claims faster, and following up on unpaid claims.
4.3 Better Patient Experience
Kareo billing software’s patient scheduling and reminders feature helps healthcare providers improve patient experience by reducing wait times and sending reminders to patients.
4.4 Time and Cost Savings
Kareo billing software saves healthcare providers time and money by reducing the amount of paperwork and administrative work required to manage billing processes.
5. Pricing of Kareo Billing
Kareo billing software offers pricing plans that are tailored to the needs of healthcare providers. Kareo billing software’s pricing plans are based on the number of providers using the software and the features included in the plan. Kareo billing software’s pricing plans start at $50 per user per month.
5.1 Kareo Billing Pricing Plans
Kareo billing software offers three pricing plans:
- Starter Plan: $50 per user per month
- Growth Plan: $150 per user per month
- Pro Plan: $300 per user per month
5.2 Kareo Billing Add-Ons
Kareo billing software also offers add-ons that can be added to any pricing plan for an additional cost, such as:
- Kareo Analytics: $100 per month
- Kareo Engage: $150 per month
- Kareo Managed Billing: Custom pricing
6. Kareo Billing vs. Competitors
Kareo billing software is not the only medical billing software on the market. Here’s how Kareo billing software compares to some of its competitors:
6.1 Kareo Billing vs. AdvancedMD
AdvancedMD is a cloud-based medical billing software that’s similar to Kareo billing software in terms of features and functionality. However, AdvancedMD is more expensive than Kareo billing software, with pricing plans starting at $729 per month.
6.2 Kareo Billing vs. drchrono
drchrono is a medical billing software that’s designed specifically for small medical practices. While drchrono has a user-friendly interface, it doesn’t offer as many features as Kareo billing software. drchrono’s pricing plans start at $199 per provider per month.
6.3 Kareo Billing vs. Athenahealth
Athenahealth is a cloud-based medical billing software that’s designed for healthcare providers of all sizes. Athenahealth offers more features than Kareo billing software, but it’s also more expensive, with pricing plans starting at $2,000 per month.
7. Customer Support for Kareo Billing
Kareo provides customer support through phone, email, and live chat. Kareo’s customer support team is available Monday through Friday from 5 AM to 5 PM Pacific Time. Kareo also provides a knowledge base on its website that includes articles, FAQs, and video tutorials.
7.1 Kareo Billing Reviews
Kareo billing software has received positive reviews from healthcare providers and medical billers. Some of the most common positive reviews of Kareo billing software include its user-friendly interface, helpful customer support, and efficient billing process.
7.2 Common Issues with Kareo Billing
Some of the most common issues with Kareo billing software include:
- Software glitches
- Slow loading times
- Difficulty in setting up the software
8. Setting Up Kareo Billing
Setting up Kareo billing software is a simple process that involves the following steps:
- Create a Kareo billing account
- Enter your practice information
- Connect your clearinghouse
- Set up your fee schedule
- Add your staff members and providers
- Customize your patient statements
- Set up your payment options
9. Using Kareo Billing
Using Kareo billing software is a straightforward process that involves the following steps:
- Creating patient profiles
- Scheduling patient appointments
- Checking patient insurance eligibility
- Submitting electronic claims
- Processing patient payments
- Managing patient statements
10. Common Issues with Kareo Billing
While Kareo billing software is generally reliable, it can sometimes experience issues. Some of the most common issues with Kareo billing software include software glitches, slow loading times, and difficulty in setting up the software.
10.1 How can I troubleshoot Kareo Billing issues?
If you’re experiencing issues with Kareo billing software, try the following troubleshooting steps:
- Check your internet connection
- Check for software updates
- Contact Kareo customer support
- Restart your device
Here are some frequently asked questions about Kareo billing software:
11.1 Is Kareo billing software HIPAA-compliant?
Yes, Kareo billing software is HIPAA-compliant. Kareo follows HIPAA regulations to ensure that patient information is kept confidential and secure.
11.2 Does Kareo billing software integrate with EHR systems?
Yes, Kareo billing software integrates with a wide range of EHR systems, including Kareo Clinical and other third-party EHR systems.
11.3 Can I change my Kareo billing plan?
Yes, you can change your Kareo billing plan at any time by contacting Kareo customer support.
11.4 Is there a free trial of Kareo billing software?
Yes, Kareo offers a free trial of its billing software. You can sign up for a free trial on the Kareo website.
11.5 What is Kareo Engage?
Kareo Engage is an add-on feature that helps healthcare providers improve patient engagement. Kareo Engage includes features such as patient surveys, online reputation management, and patient recall and reminder tools.
Kareo billing software is a reliable and efficient medical billing software that offers a wide range of features and benefits for healthcare providers. Whether you’re a solo practitioner or a large medical practice, Kareo billing software can help you manage your billing processes more efficiently and improve patient experience. With its user-friendly interface, helpful customer support, and revenue cycle management feature, Kareo billing software is a top choice for healthcare providers and medical billers.